Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to suggest a Canadian casino we haven't covered yet? This page explains how to reach the shecosystem.ca team and what happens once your message lands with us.
How to Reach the Team
Email is the most reliable way to contact us. Our editorial team reads every message that comes in, and we aim to reply within two working days. Send your note to [email protected].
A short line about what your message is regarding helps us route it to the right person faster — whether that's a factual query, a correction, or something else entirely.
What We Can Help With
- Questions about our rankings — If you want to know why a particular Canadian online casino sits where it does in our comparisons, or how the editorial ratings shown on this site work, ask us directly.
- Corrections and updates — Bonus terms, payout speeds and licensing details at online casinos change often. If something on shecosystem.ca looks out of date, tell us and we'll check it.
- Content suggestions — Want us to cover a specific payment method, a new operator, or a topic like fast withdrawal casinos in more depth? We take reader input seriously when planning what to write next.
- Partnership or media enquiries — If you represent a casino brand, a software provider, or a media outlet and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention this in your message and we will point you toward appropriate support resources available in Canada.
What Happens After You Send a Message
Every enquiry is read by a member of our editorial team — not answered by an automated system. We aim to respond within two working days, though this can stretch slightly during busier periods. If your question relates to a specific offer or operator, we'll check the current terms before replying, since bonus values and wagering conditions at Canadian online casinos are subject to change without notice.
Before You Write In
A few common questions are already covered elsewhere on the site, so you may find a faster answer there:
- If you're outside the standard Canadian licensing framework and want to compare alternative operators, our page on Best Non GamStop Casinos 2026 covers that ground in detail.
- If your question is about how we score and rank operators, our comparison pages set out the criteria we use — payout speed, licensing, game range and payment options among them — so your answer may already be there.
If neither covers what you need, an email remains the quickest way to get a direct answer from someone on the team.
Our Approach to Feedback
We aim to keep our coverage of Canadian online casinos accurate, current and genuinely useful for readers deciding where to play. Reader feedback is part of how we maintain that. If something published on shecosystem.ca has affected your experience with an operator — for better or worse — we want to hear about it, and we'll factor it into how we review that brand going forward.
We don't reward or penalise any listed casino based on commercial relationships when responding to feedback or making corrections; accuracy comes first regardless of which operator a message concerns.
Getting a Faster Response
A few details help us help you quicker:
- Name the specific casino or page your message concerns, if applicable.
- Include any relevant dates, since bonus terms and licensing details can shift.
- Let us know if you're looking for a reply, or simply flagging something for our records.
Thank you for taking the time to read this far — we look forward to hearing from you.